Smarter Surfaces

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FAQs

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  • General

    Welcome to the most Frequently Asked Questions for Smarter Surfaces. Browse here to find the answer to your questions.

    • Environmental

      Smarter Surfaces has its origins in the environment. Our first product – the award-winning dry-erase paint, Smart Wall Paint – was invented specifically to eliminate whiteboards and flipcharts from offices and classrooms all over the world.

      Since then, our product range has expanded into collections which each add functionality to surfaces: magnetic, projector, dry-erase and some products which offer more than one functionality. We also manufacture and sell a range of functional wallcoverings, and plaster, as well as paint.

      We continue to invest in research and development to maintain our place at the cutting edge of functional surface technology.  As well as transforming walls and rooms into collaborative spaces, our products are also safe to apply and safe to work in. That’s got to be good, right?

    • Guarantee

      We are confident that our products are durable and provide optimal performance. To give you that confidence as well, our products are backed by performance guarantees.


      To learn more about Terms & Conditions on our product guarantees, click here.

    • Delivery / Shipping

      How long does delivery take?
      Smarter Surfaces offers all customers a choice of shipping to suit their time and budget requirements. To learn more about our Shipping Details, click here.

      Taxes and Duties:

      For orders made inside the European Union we calculate and charge VAT as dictated by EU legislation. Please enter a VAT number with your order where appropriate as Smarter Surfaces cannot accept responsibility for VAT on orders where a VAT number has not been declared.

    • Storage

      All of our paints should be stored between 5°C (41°F) and 25°C (77°F) in a cool, well-ventilated area away from sources of heat, ignition and direct sunlight. Keep container tightly sealed.

      All wallcoverings should be stored in a dry environment.


      For Projector Paint and Blackboard Paint only: if opened, properly reseal and store upright to prevent spillages.

    • Technical Data

      Material Safety Data Sheets (MSDS) are available for all of our products. Should you need them please email support@smartersurfaces.com with your request.

    • Returns Policy

      You can return your unused Smarter Surfaces purchase for any reason – even if you have simply changed your mind. Please click here to read our Returns and Refunds policy.

    • Removing Smarter Surfaces Products

      If you wish to remove or repaint over one of our paints, simply sand down the area, apply Smart White Primer or a good quality water-based white primer, and paint as normal with standard paint.


      All our wallcoverings can be removed like any other commercial wallcovering.

    • Payment Options

      Smarter Surfaces offers three different payment options to best suit your needs. When placing an order online, you can choose to pay via Credit Card, PayPal or Bank Transfer.


      If you choose to pay via credit card or PayPal, your order will be processed immediately.


      If you choose the bank transfer option, you’ll be sent our bank details and your order will be put on hold until the payment has been confirmed by our bank. Once we receive our bank confirmation (which can take up to 3 working days, depending on your bank and on where you are based), your order will be processed, and you’ll be sent your invoice. 

  • Whiteboard Wallcoverings

    Smart Whiteboard Wallcovering Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Wallcoverings. Below we have outlined the answers to the most commonly asked questions.  


    • How To Apply Whiteboard Wallcoverings

      Our Smart Wallcoverings can be applied by professional and non-professional users. They're applied just like any other commercial wallcovering, using ready-mixed adhesive. Please ensure you have read our Application Guide below, before beginning the installation.


      How are Smart Wallcoverings applied?


    • Priming & Sealing

      Do I need to prime the surface before applying one of the Smart Whiteboard Wallcoverings?

      Only absorbent surfaces should be treated with a primer before application.
    • Suitable Surfaces

      Can Smart Whiteboard Wallcoverings be applied on any surface?

      Smart Wallcoverings are designed to be applied to smooth surfaces. They can be applied to curved walls. Ensure all debris and previous wallcoverings have been removed. Absorbent surfaces should be treated with a primer before application.

      What should I use to apply Smart Whiteboard Wallcoverings?

      Smart Whiteboard Wallcovering can be applied using a ready mixed heavy duty wallcovering adhesive. Simply apply the adhesive to the wall using a roller.

      What direction should I hang the wallcovering?

      Smart Wallcovering can be hung horizontally or vertically, depending on your preference. We recommend hanging horizontally to minimise joints/seams on writing areas.

      How do I minimize joints/seams?

      At the joint, overlap the wallcovering and double cut right through with a sharp blade.

      Is there a way to apply the wallcovering on the top of wooden linoleum?

      Yes, usually you can apply one coat of primer to smooth the surface and then hang the wallcovering on top. If the surface is very rough, then we recommend using a filling compound to make it smooth and before applying the wallcovering.

    • How To Use Whiteboard Wallcoverings

      Choose Smart Projector Whiteboard/Dry Erase Wallcovering to create a surface that is dry erase and suitable for use with projectors. Its low sheen finish reduces hotspots, making it the ideal solution for interactive presentations.

      Choose Smart Whiteboard/Dry Erase Wallcovering to create a high-quality non-ghosting dry erase surface.

      Such surfaces are typically used for brainstorming, planning, meetings, presentations, demonstrations, videos, classroom based activities and more.

      For best results, we recommend using quality whiteboard markers and accessories. We also recommend cleaning the surface daily with a microfibre cloth.


      Visit our “How to Use” page of our website to spark your imagination of all the ways you can work better with our products.

    • Markers

      What type of markers can be used with our Smart Whiteboard Wallcoverings?

      Any quality whiteboard markers can be used.

      What if I accidentally use a non-dry erase marker on the surface?

      First, write over the area with a dry erase marker. Next, use our Permanent Ink Remover and a smart sponge or microfibre cloth to erase the marker.

    • Projectors

      What type of projector can be used with Smart 2-in-1 Wallcovering: Projector & Dry Erase?

      Smart 2-in-1 Wallcovering: Projector & Dry Erase is suitable for use with most projectors, including interactive projectors.

    • Cleaning

      How should I clean my writable surface?

      Your writable surface can be wiped clean with a regular dry or slightly damp cloth. For easier cleaning, you can also use any standard Whiteboard Cleaning Spray. For tough or stubborn marks, we recommend customers use our Permanent Ink Remover.


    • Product Range

      Are there different colours available?

      Smart Whiteboard / Dry Erase Wallcovering is only available in white (Gloss Level 85 at 60°); Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase) is only available in white (Gloss Level 20 at 60°).

      To create a whiteboard surface in any colour use Smart Whiteboard / Dry Erase Paint Clear.

      Are there different sizes available?

      Smart Whiteboard / Dry Erase Wallcovering and Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase) are available in 5m² / 53ft² & 10m² / 107ft².

      What types of wallcoverings are available?

      We have three types of wallcoverings available at the moment: Smart Whiteboard / Dry Erase Wallcovering (whiteboard / dry erase functionality with glossy finish), Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase functionality with low sheen finish) and Smart Magnetic Wallcovering (magnetic functionality only).

    • Kit Contents

      Each Smart Whiteboard / Dry Erase Wallcovering kit includes: Smart Whiteboard / Dry Erase Wallcovering, Microfibre cloth, surface sticker, application guide.


      Each Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase) kit includes: Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase), Smart Sponge, surface sticker, application guide.


      The adhesive is not supplied and should be bought separately. You can use any ready-mixed heavy duty adhesive.

    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying all Smarter Surfaces™ products.

      Full health & safety guidelines are printed on the label of every Smarter Surfaces™ product. Please read these before application.

      We also advise reading the safety instructions supplied with your ready-mixed adhesive.

    • Combine With

      How can I make a magnetic whiteboard wall?

      To create a magnetic whiteboard wall, choose our Magnetic Whiteboard Wallcovering in a gloss or mat finish. Check out our 2-in-1 and 3-in-1 range here.


  • Magnetic Wallcoverings

    Smart Magnetic Wallcoverings Questions & Top Tips


    Welcome to the FAQs for our Smart Magnetic Wallcoverings, including Smart Magnetic Wallcovering, Smart 2-in-1 Wallcovering (Magnetic and Whiteboard / Dry Erase) and Smart 3-in-1 Wallcovering. Below we have outlined the answers to the most commonly asked questions.


    • How To Apply Magnetic Wallcoverings

      Smart Magnetic Wallpaper can be applied by professional and non-professional users. It is applied just like any other commercial wallcovering, using a heavy duty ready-mixed adhesive. You must use a heavy-duty adhesive.

      Smart 2-in-1 Wallpaper and Smart 3-in-1 Wallpaper can be applied by professional and non-professional users. Apply just like any other wallpaper. A vinyl over vinyl adhesive must be used to install these wallcoverings. Normal wallpaper adhesive is not suitable.

      Please ensure you have read our the Application Guide below, before beginning the installation.

      Care must be taken when unpacking and handling not to bend or crease the wallcovering, as this may damage the surface.


      How are Magnetic Wallcoverings applied?


    • Priming & Sealing

      Do I need to prime the surface before applying Smart Magnetic Wallcoverings?

      Only absorbent surfaces should be treated with a primer before application.
    • Suitable Surfaces

      Can Smart Magnetic Wallcoverings be applied on any surface?

      They are designed to be applied to any reasonably smooth surface. It can also be applied to curved surfaces.
      Ensure any loose material from previous coatings or wallcoverings have been removed.
      Absorbent surfaces should be treated with Smart White Primer before application.

      What should I use to apply Smart Magnetic Wallcoverings?

      Magnetic Wallcovering (single functionality): you must use a heavy-duty ready mixed wallpaper adhesive. Use a roller to apply the adhesive to the wall. Apply two good coats. Additional adhesive may be required at the edges. 2-in-1 and 3-n-1 Wallcoverings: You must use a vinyl over vinyl adhesive. Use a roller to apply the adhesive to the wall.

      What direction should I hang the wallcovering?

      Smart Magnetic Wallcoverings can be hung horizontally or vertically, depending on your preference.

      How do I minimize joints/seams?

      Butt the joints, or overlap and double cut through both layers with a sharp blade.

      How can I fix a poor joint or seam?

      • If an area of the joint requires additional attention, add extra adhesive and continue to work together
      • If the joint / seam is not flat, gently lift the edge of one section of the wallcovering off the wall and guide the material to slot together and work again with spatula. You may need to add a small amount of extra adhesive

      How do I remove the wallpaper?

      Simply remove like any other commercial wallcovering.

      What can I put on top of Smart Magnetic Wallcovering (single functionality only)?

      You can apply most commercially available finishes on top, such as normal paints or wallcoverings.
    • How To Use Magnetic Wallcoverings

      Smart Magnetic Wallcovering creates a magnetic surface.

      Smart 2-in-1 Wallcovering creates a magnetic and whiteboard surface.

      Smart 3-in-1 Wallcovering creates a surface that is magnetic, whiteboard and suitable for use with projectors. Its low sheen finish reduces hotspots, making it the ideal solution for interactive presentations.

      Such surfaces are typically used for brainstorming, planning, meetings, presentations, demonstrations, videos, classroom based activities and more.
      For best results, we recommend using quality whiteboard markers and accessories. We also recommend cleaning the surface daily with a Smart Sponge or microfibre cloth.


      Visit our "How to Use" page of our website to spark your imagination of all the ways you can work better with our products.

    • Magnets

      What type of magnets can be used with Magnetic Wallcoverings?

      Use Smart Neo Magnets or any good quality neodymium magnets for best results.
    • Markers

      What type of markers can be used with Smart 3-in-1 Wallcovering and Smart 2-in-1 Wallcovering?

      Any quality whiteboard markers can be used.

      What if I accidentally use a non-whiteboard marker on the surface?

      Use our Smart Pro-cleaner and a Smart Sponge or microfibre cloth to erase the marker.
    • Projectors

      What type of projector can be used with Smart 3-in-1 Wallcovering?

      Smart 3-in-1 Wallpaper is suitable for use with most projectors, including interactive projectors. For high definition or very powerful projector use, we recommend choosing one of our Smart Projector Paints instead.
    • Product Range

      Are there different colours available?

      Smart Magnetic Wallcoverings are available in white only.

      Are there different sizes available?

      Smart Magnetic Wallcoverings are available in 5m² / 53 sq.ft and 10m² / 107 sq.ft

      What thickness is the material?

      0.8mm

      What weight is the material?

      1.5 kg per sq.m / 0.14kg per sq.ft

      What is the magnetic strength?

      Smart Magnetic Wallcoverings can hold up 5 pieces of 80 gsm A4 paper.

      What types of wallcoverings are available?

      We have five types of wallcoverings available at the moment: Smart Whiteboard / Dry Erase Wallcovering (whiteboard / dry erase functionality with glossy finish), Smart 2-in-1 Wallcovering (Projector and Whiteboard / Dry Erase functionality with low sheen finish), Smart Magnetic Wallcovering (magnetic functionality only), Smart 2-in-1 Wallcovering (Magnetic and Whiteboard / Dry Erase functionality with gloss finish) and Smart 3-in-1 Wallcovering (Magnetic, Projector and Whiteboard / Dry Erase functionality with low sheen finish).



    • Kit Contents

      Each Smart Magnetic Wallcovering kit includes: Smart Magnetic Wallcovering, Smart Neo Magnets, surface sticker, application guide.

      Each Smart 2-in-1 Wallcovering kit includes: Smart 2-in-1 Wallcovering, Smart Neo Magnets, microfibre cloth, surface sticker, application guide.

      Each Smart 3-in-1 Wallcovering kit includes: Smart 3-in-1 Wallcovering, Smart Neo Magnets, microfibre cloth, surface sticker, application guide.


      The adhesive is not supplied and should be bought separately. You can use any Vinyl over Vinyl ready mixed adhesive.

    • Combine With

      How can I make a magnetic whiteboard wall?

      To create a magnetic whiteboard wall, choose our Magnetic Whiteboard Wallcovering in a gloss or mat finish. Check out our 2-in-1 and 3-in-1 range here.


    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying Smart Magnetic Wallcoverings.

      Full health & safety guidelines are printed on the label of every Smarter Surfaces™ product. Please read these before application.

      We also advise reading the safety instructions supplied with your ready-mixed adhesive.

  • Whiteboard/Dry Erase Paint

    Smart Whiteboard Paint Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Whiteboard/Dry Erase Paint. Below we have outlined the answers to the most commonly asked questions.  


    • How To Apply Whiteboard Paint

      To ensure a perfect whiteboard finish, please :

      • Undercoat with a primer (this will smoothen the area and ensure that Smart Whiteboard/Dry Erase Paint stays on the surface rather than being absorbed into it).
      • Be sure to use a different roller for both the primer and the Smart Whiteboard/Dry Erase Paint. If you choose to use the same roller, the water involved in washing the roller will have damaging effects on the whiteboard paint.
      • Only paint the specified coverage area as clearly labelled on the tin. Stretching the paint will affect the whiteboard performance.
      • Note this is a one coat specialist coating. To ensure optimum results we recommend rolling over the surface ten times during the coat.

      Once applied correctly, the award-winning Smart Whiteboard/Dry Erase Paint comes with a ten-year performance guarantee.


      How is Smart Whiteboard/Dry Erase Paint applied?


    • Priming & Sealing

      Why should I apply primers / sealers before applying Smart Whiteboard/Dry Erase Paint?

      Primers and Sealers help give a surface a smooth finish. Secondly, they act to 'seal' a surface. This means that when you apply Smart Whiteboard/Dry Erase Paint on a surface that has been primed / sealed, the properties within our whiteboard paint will stay on the wall rather than being absorbed into the wall. In summary, using a primer or sealer means you will get a smoother surface with optimum write-on-wipe-off functionality.

      What type of heater can be used to speed up the primer's drying process? Can an infrared lamp be used?

      A normal fan heater can be used to speed up the drying process. An infrared lamp can also be used but it can’t be placed too close to the surface.

      Magnetic Base

      Can I use Magnetic Paint as a base product?

      Yes, we recommend using our Super Magnetic Paint or our Magnetic Plaster (not available in all markets). For a rapid to install magnetic and writable surface, choose our Magnetic Wallcovering instead. Learn more here.


    • Suitable Surfaces

      Can Whiteboard/Dry Erase Paint be applied on any surface?

      Smart Whiteboard/Dry Erase Paint can be applied to almost any smooth surface (glass, metal, concrete, wood, etc.). If you are using Smart Whiteboard/Dry Erase Paint - Clear over an existing coloured surface, we recommend you use our Smart Clear Primer for best performance. If you are using Smart Whiteboard/Dry Erase Paint - White, it is essential to prime the surface first with Smart White Primer or any good quality water based white primer.

      Smart Whiteboard/Dry Erase Paint Clear can be applied over any colour, except for white as it may tinge the wall. For best results use Smart Whiteboard/Dry Erase Paint White over a white surface.

      Can I paint onto glass?

      Yes, for a white finish apply our Smart White Primer first. For a transparent finish, apply Smart Whiteboard/Dry Erase Paint Clear directly to the glass.

      Can I paint onto wood?

      Yes. Ensure that the surface is smooth before application. Fill any holes with a filler. Apply Smart White Primer before applying Smart Whiteboard/Dry Erase Paint White (or apply Smart Clear Primer before applying Smart Wall Paint Clear). Sand after each coat of primer / sealer and re-apply primer / sealer as required.

      Can I paint over wallpaper?

      Yes, you can apply Smart Whiteboard/Dry Erase Paint over a smooth wallcovering only. Do not apply over a textured wallpaper. For a white finish, apply 2 coats of Smart Whiteboard/Dry Erase Primer. For a clear / transparent finish, use 2 coats of Smart Clear Primer if the wallpaper is porous.

      Can it be used outside?

      Yes. Our product has been tested to withstand temperatures up to minus 16 degrees celsius and is UV light (ultraviolet) resistant. However, the area should be sheltered and dry to ensure best performance. Please note Smart Whiteboard/Dry Erase Paint should not be stored for an extended period of time below zero.

      Will the walls yellow in sunlight?

      Smart Whiteboard/Dry Erase Paint is used in very hot climates all over the world including the Middle East and Australia. UV resistance means that interior surfaces with Smart Whiteboard Paint will not yellow, even in the hottest conditions.

      Can I use it on floors?

      Smart Whiteboard/Dry Erase Paint has not been tested for slip resistance and as with any painted finish it could wear according to the traffic on it. Our performance guarantee is as a dry erase paint and does not extend beyond that.

      Can I use Smart Whiteboard/Dry Erase Paint to repair an existing whiteboard?

      Smart Whiteboard/Dry Erase Paint is an ideal dry erase repair product for most surfaces. Smart Whiteboard/Dry Erase Paint can be applied directly onto existing whiteboards without any primers, just ensure all marker residue has been removed. For blackboards, we recommend you wipe the surface down with a damp cloth to remove any old chalk. Next, coat the blackboard with Smart White Primer. To complete, apply Smart Whiteboard/Dry Erase Paint.

      Can I project on to it? – Will there be a reflection?

      Smart Whiteboard/Dry Erase Paint can be used as a projector surface although it was not designed for this purpose.Many of our education and business customers use Smart Whiteboard/Dry Erase Paint as a projection surface (as well as a whiteboard surface). If you notice a 'hotspot' on the surface, simply re-angle your projector to eliminate it. If you require a high-performance projector surface we recommend using one of our Projector Paints. If you are looking for a surface with both projector and whiteboard functionalities, choose our Smart 2-in-1 Wallcovering: Projector and Whiteboard/Dry Erase.





    • Spillages

      Smart Whiteboard / Dry Erase Paint can be cleaned with any Xylene based cleaner. This can be easily found in DIY or motor stores. Please note, this is not suitable for removing Smart Whiteboard Paint from skin.

    • How To Use Whiteboard Paint

      It's easy! Use Smart Whiteboard/Dry Erase Paint in exactly the same way as you would use a whiteboard.  Write-on wipe-off - repeat!

      Any high quality whiteboard accessory will work with Smart Whiteboard/Dry Erase Paint. Browse our accessories here.


      Visit our “How to Use” page of our website to spark your imagination of all the ways you can work better with our products.

    • Markers

      Smart Whiteboard / Dry Erase Paint is designed to be compatible with all good quality whiteboard markers. For the best compatibility, we recommend purchasing markers available here as these have been tested for optimum compatibility with Smart Whiteboard Paint. 

      Can I use permanent markers?

      No, like any regular whiteboard, Smart Whiteboard / Dry Erase Paint is not compatible with permanent markers. If permanent markers are used on Smart Whiteboard Paint, we advise using our Permanent Ink Remover to remove.

      What if I use a permanent marker?

      It may be possible to remove a permanent marker by writing over it with a whiteboard marker. This will 'wet' the ink again, thus making it easier to remove. Wait two minutes, then wipe off. If this fails to work, use Permanent Ink Remover available from our web store. This is a specialised cleaner designed to remove stubborn stains and ghosting from whiteboards and whiteboard painted surfaces.



    • Cleaning

      Your Smart Whiteboard / Dry Erase Surface can be wiped clean with a regular dry or slightly damp cloth. For easier cleaning, you can also use any standard Whiteboard / Dry Erase Cleaning Spray. For tough or stubborn marks, we recommend customers use our Permanent Ink Remover

      During the first 30 days from application, we recommend cleaning your surface every day using the supplied Smart Sponge. After 30 days it is recommended to thoroughly clean the surface weekly with a standard whiteboard cleaner.

      There are ‘shadows’ or large marks on my surface, what can cause this?

      This is likely due to either improper application or the paint has been "stretched" over an area larger than advised. The Smart Whiteboard / Dry Erase Paint application guide must be followed for all applications. The paint is formulated specifically to cover the area specified on the kit and cannot be stretched to cover an area greater than we recommend.

      There are ‘shadows’ or large areas of marks on my surface, how can I fix this?

      We recommend you try our Permanent Ink Remover on troublesome areas of your surface. This is an extremely high performing product which is not suitable for daily cleaning. If you would like advice on any issue, please email a picture of the affected area, along with your order number and total surface size (in square meters) to support@smartersurfaces.com

      Can I use alcohol to clean my Smart Whiteboard / Dry Erase Paint surface?

      Continued use of alcohol on Smart Whiteboard Paint may deteriorate the integrity of your surface and reduce performance. We have designed our range of cleaning fluids to provide the best cleaning results while maintaining the quality you expect from your Smart Surface. You can see our full range of cleaning products here.



    • Product Range

      Are there different colours?

      Smart Whiteboard Paint is available in a White finish or a Clear (transparent) finish. The Clear finish allows you to retain the original colour or graphics on your wall and benefit from whiteboard functionality.

      Are there different sizes?

      Smart Whiteboard Paint is available in 2 kit sizes: 2 sq. meters / 21 sq. feet & 6 sq. meters / 65 sq. feet. These kits can be combined to create larger size areas.

      Do I need a special roller?

      Yes, each kit is supplied with a roller designed to be used with Smart Whiteboard Paint.
    • Kit Contents

      Each Smart Whiteboard Paint kit (Clear and White) contains more than just paint!  Each kit also comes with the contents listed below:


      Item 2 sq. meters / 21 sq. feet 6 sq. meters / 65 sq. feet
      Smart Whiteboard Paint Part A (White or Clear) 2 6
      Smart Whiteboard Paint Part B (White or Clear) 1 1
      Roller Handle 1 1
      Roller Sleeve 1 1
      Sanding Block 1 1
      Latex Gloves (Pair) 1 1
      Whiteboard Eraser 1 1
      Application Guide 1 1
    • Safety

      Do I need to wear personal protective equipment?

      Use the gloves supplied in the kit while applying Smart Whiteboard Paint. In addition, safety glasses should be worn. As with any painting process, ensure the room is ventilated.

      Is Smart Whiteboard Paint flammable?

      Smart Whiteboard Paint is not flammable. Smart Whiteboard Paint has a flash point above 70 degrees celsius / 158 degrees fahrenheit.

    • Combine With

      Is whiteboard paint magnetic?

      You can layer our products to add more functionality to your surface. To discover all the products you can combine to add more functionality to your surface, click here.


  • Self-Adhesive Whiteboard Films

    Smart Whiteboard Films Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Whiteboard Films, including Smart Office Film: Dry Erase (White), Smart Office Film : Dry Erase (Clear), Smart 2 in 1 Office Film: Projector and Dry Erase. Below we have outlined the answers to the most commonly asked questions.


    • How To Apply Whiteboard Films

      Our Smart Office Films can be applied by professional and non-professional users. Office Films are self-adhesive so can be easily applied to any piece of office furniture. 


      How should I apply Smart Whiteboard Films?


    • Priming & Sealing

      Do I need to prime the surface before applying Smart Office Films?

      No.
    • Suitable Surfaces

      What office furniture can Office Films be added to?

      Office Films can be added to any smooth piece of office furniture. Desks, wall partitions, panels, lockers - even glass (except for the clear film).

      What adhesive should I use to add Office Films to office furniture products?

      Office Films are self-adhesive so can be easily applied to any piece of office furniture.

      Do Office films shrink during application?

      No.

      Do I need liquids e.g. water to apply the films?

      No.
    • How To Use Whiteboard Films

      How soon after application will this product be ready to use?

      Immediately.

      Visit our "How to Use" page of our website to spark your imagination of all the ways you can work better with our products.

    • Markers

      What accessories can be used with Office Films?

      Smart Office Films can be used with any high quality whiteboard accessories. A range of accessories is available on our online store here.
    • Projectors

      What projectors can be used with Smart 2-in-1 Office Film: Projector and Dry Erase?

      This dual function film combines dry erase functionality with projection functionality and is suitable for use with most projectors. Some high performance projectors may require a projection specific surface for optimum projection performance.
    • Cleaning

      How can I clean my Office Film?

      Smart Office Films can be cleaned using normal whiteboard cleaning accessories.
    • Product Range

      What finishes are available?

      Smart Office Films are available in three finishes: white gloss, white low sheen or clear gloss.

      What sizes are Office Films available in?

      Office Films are available in 5m² / 53ft² rolls which have dimensions of 4.12m x 1.22m and 10m² / 107ft² rolls which have dimensions of 8.25m x 1.22m.
    • Kit Contents

      Each Smart Office Film: Dry Erase (White / Clear) kit includes: Smart Office Film: Dry Erase (White / Clear), Micro-fibre Cloth, surface sticker, application guide.


      Each Smart Office Film: Projector & Dry Erase kit includes: Smart Office Film: Projector & Dry Erase, Micro-fibre Cloth, surface sticker, application guide.

    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying Smart Office Films.

      Full health & safety guidelines are printed on the label of every Smarter Surfaces™ product. Please read these before application.

  • Magnetic Plaster

    Smart Magnetic Plaster Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Magnetic Plaster. Below we have outlined the answers to the most commonly asked questions. Remember that you can combine Magnetic Plaster with Whiteboard Products to get a writable magnetic surface. Check out the Combine With section below to learn more.


    • How To Apply Magnetic Plaster

      Smart Magnetic Plaster is a pre-mixed, two coat solution that can be applied by professional and non-professional users.

      Can a heater be used to speed up the drying process?

      A heater can be used for the first coat if needed but for the second coat it's best to just let it dry naturally to make sure it won't crack.

      Can the furniture around my wall get dirty during the application of Smart Magnetic Plaster?

      Yes, ideally you should try to cover the furniture in the whole room as dust can cover your furniture when you are sanding the wall. Otherwise you can clean the furniture after the application.

      How is Smart Magnetic Plaster applied?


    • Priming & Sealing

      Do I need to prime the surface before applying Smart Magnetic Plaster?

      Only very absorbent surfaces should be treated with a primer before application.

    • Suitable Surfaces

      Can Smart Magnetic Plaster be applied on any surface?

      Smart Magnetic Plaster is designed to be applied to any surface.

      My Magnetic Plaster seems thick, can it be thinned?

      Smart Magnetic Plaster is designed to be applied directly from the container. It should be stirred thoroughly upon opening.
      Liquid should never be added to Smart Magnetic Plaster.

      What can I put on top of Magnetic Plaster to get a finished surface?

      Apply any colour paint, or wallcovering or digital print on top of your magnetic plaster base. If installing a wallcovering or digital print on top, choose a thin rather thick covering.
      It can also be combined with our Whiteboard Paint or our Whiteboard Wallcovering to create a surface that is both magnetic and whiteboard.
      For maximum functionality, it can also be combined with our Smart 2-in-1 Wallcovering (Projector and Dry Erase) to create a magnetic, whiteboard and projector surface.





    • How To Use Magnetic Plaster

      Magnetic surfaces are typically used for planning, scheduling, posting, brainstorming and lots more.

      For best results, we recommend using neodymium magnets or strong rare earth magnets with your Smart Magnetic Surface. Check out our Smart Neo Magnets here.


      Visit our “How to Use” page of our website to spark your imagination of all the ways you can work better with our products.

    • Magnets

      What type of magnets can be used with Smart Magnetic Plaster?

      We recommend neodymium or rare earth magnets for best performance. Check out our Smart Neo Magnets here. Note: ordinary household magnets are not suitable.

    • Product Range

      Are there different colours available?

      The Connector Collection includes magnetic paint and magnetic plaster. Due to the magnetic particles in the Smart Magnetic Plaster and Smart Magnetic Paint, these products are dark in colour. However you can achieve the colour of your choice by painting over with a water based primer such as Smart White Primer and a coloured paint of your choice. Alternatively install any wallcovering or digital print on top of the plaster for a design and pattern of your choice.

      Are there different sizes available?

      Smart Magnetic Plaster is available in 5m² only.
    • Kit Contents

      Smart Magnetic Plaster comes pre-mixed and ready to use in a 10kg tub. Each tub covers an area of 5m² / 53ft².

    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying all Smarter Surfaces products. In addition, safety glasses should be worn. As with any painting or plastering process, ensure the room is ventilated.
      Full health & safety guidelines are printed on the label of every Smarter Surfaces product. Please read these before application.

      Does Smart Magnetic Plaster affect WIFI signals?

      No, WIFI works as normal. Smart Magnetic Plaster does not interfere with electrical signals.

      Does Smart Magnetic Plaster affect pacemakers?

      No, pacemakers will work as normal since the particles in the plaster attract magnets and do not possess magnetic qualities.

      Can I apply magnetic plaster around heaters?

      Yes, Smart Magnetic Plaster works as usual when situated near heaters.
    • Combine With

      How can I make a magnetic whiteboard wall?

      You can layer our products to add more functionality to your surface. To discover all the products you can combine with our Magnetic Plaster to add more functionality to your surface, click here.


  • Magnetic Paint

    Smart Magnetic Paint Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Magnetic Paint. Below we have outlined the answers to the most commonly asked questions. Remember that you can combine our Magnetic Paint together with our Whiteboard Paint to get a writable magnetic surface. Check out the Combine With section below to learn more.


    • How To Apply Magnetic Paint

      Smart Magnetic Paint can be applied by roller onto any smooth surface. Once dry, the surface can be painted over to conceal the grey colour (due to the magnetic properties in the paint).


      How do I apply Smart Magnetic Paint?


    • Priming & Sealing

      Do I need to prime the surface before applying Smart Magnetic Paint?

      Only very absorbent surfaces should be treated with a primer before application.

      Why should I apply primers / sealers after applying Smart Magnetic Paint?

      Primers and Sealers help give a surface a smooth finish. Another reason a primer is used is to conceal the grey colour (due to the magnetic particles) of our magnetic paint.

    • Suitable Surfaces

      Can Magnetic Paint be applied on any surface?

      Smart Magnetic Paint can be applied to almost any smooth surface. For best results, sand and fill areas as required.

      My Magnetic Paint seems thick, can it be thinned?

      In most cases your magnetic paint should not need to be thinned. From time to time, during transportation, the magnetic paint can settle. If you need to thin the paint to help during application, add 10% water to the tin and stir in thoroughly.


    • How To Use Magnetic Paint

      Magnetic surfaces are typically used for planning, scheduling, posting, brainstorming, plus lots more.
      For best results, we recommend using neodymium magnets or strong rare earth magnets with your smart magnetic surface. 


      Click here to see how much you can hang up with Magnetic Paint.


      Interested in a combined surface with both magnetic and whiteboard functionality? Check out the Combine With section below for more information.

    • Magnets

      What type of magnets can be used with Smart Magnetic Paint?

      Neodymium or rare earth magnets should be used. Check out our Smart Neo Magnets here.
      Note: ordinary household magnets are not suitable.

    • Product Range

      Are there different colours?

      Smart Magnetic Products are available as magnetic paint (50% magnetite) and magnetic plaster (67% magnetite). Due to the magnetic particles, magnetic paint is mid-grey in colour. However you can achieve the colour of your choice by painting over with normal paint. We recommend applying a white water based primer (such as Smart White Primer) before applying your desired colour.
      Alternately install a wallcovering or digital print in the pattern or design of your choice, on top of magnetic paint. We recommend you choose a thin product to go on top, as a thicker / deeper topcoat might affect magnetic performance.

      Are there different sizes?

      Smart Magnetic Paint is available in a 3 sq. metre (32 sq. feet) tin and in a 10 sq. metre (107 sq. feet) tin.
    • Kit Contents

      Smart Magnetic Paint 3m² / 32ft² kit includes: Smart Magnetic Paint (750ml to cover 3m² / 32ft² with 3 coats), 2 Smart Neo Magnets, Application Guide.

      Smart Magnetic Paint 10m² / 107ft² kit includes: Smart Magnetic Paint (2.5l to cover 10m² / 107ft² with 3 coats).

    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying all Smarter Surfaces products. In addition, safety glasses should be worn. As with any painting process, ensure the room is ventilated.
      Full health & safety guidelines are printed on the label of every Smarter Surfaces product. Please read these before application.

      Does magnetic paint affect WIFI signals?

      No, WIFI works as normal when surrounded by our magnetic paints and plaster.

      Does magnetic paint affect pacemakers?

      No, pacemakers will work as normal when surrounded by our magnetic paints and plaster.

      Can I apply magnetic paint around heaters?

      Yes, our paint works as usual when situated near heaters.
    • Combine With

      How can I make a magnetic whiteboard wall?

      You can layer our products to add more functionality to your surface. To discover all the products you can combine with our Magnetic Paint to add more functionality to your surface, click here.


  • Super Magnetic Paint

    Super Magnetic Paint Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Super Magnetic Paint. Below we have outlined the answers to the most commonly asked questions. Remember that you can combine our Magnetic Paints with our Whiteboard Wallpaper or Paints to get a writable magnetic surface. Check out the Combine With section below to learn more.


    • How To Apply Super Magnetic Paint

      Super Magnetic Paint can be applied by roller or brush onto any smooth surface. If using a brush, use a short pile (foam) roller to ensure a smooth finish.


      Once dry, the surface can be painted over to conceal the grey colour (due to the magnetic properties in the paint).


      How should I apply Super Magnetic Paint?


    • Priming & Sealing

      Do I need to prime the surface before applying Super Magnetic Paint?

      Only very absorbent surfaces should be treated with a primer before application.

      Why should I apply primers / sealers after applying Super Magnetic Paint?

      Primers and Sealers help give a surface a smooth finish. Another reason a primer is used is to conceal the grey colour (due to the magnetic particles) of our magnetic paint.
    • Suitable Surfaces

      Can Magnetic Paint be applied on any surface?

      Super Magnetic Paint can be applied to almost any smooth surface. For best results, sand and fill areas as required.

      My Magnetic Paint seems thick, can it be thinned?

      In most cases your magnetic paint should not need to be thinned. From time to time, during transportation, the magnetic paint can settle. If you need to thin the paint to help during application, add 5%-10% water to the tin and stir in thoroughly.
    • How To Use Super Magnetic Paint

      Magnetic surfaces are typically used for planning, scheduling, posting, brainstorming, plus lots more.
      For best results, we recommend using neodymium magnets or strong rare earth magnets with your super magnetic surface.


      Interested in a combined surface with both magnetic and whiteboard functionality? Check out the Combine With section below for more information.

    • Magnets

      What type of magnets can be used with Super Magnetic Paint?

      Neodymium or rare earth magnets should be used. Check out our Smart Neo Magnets here.
      Note: ordinary household magnets are not suitable.
    • Product Range

      Are there different colours?

      Smart Magnetic Products are available as Smart Magnetic Paint (50% magnetite), Super Magnetic Paint (60% magnetite) and Smart Magnetic (ready mixed) Plaster (67% magnetite). Due to the magnetic particles, magnetic paints are mid-grey in colour. You can achieve the colour of your choice by painting over with normal paint. We recommend applying a white water based primer (such as Smart White Primer) before applying your desired colour.
      Alternately install a wallcovering or digital print in the pattern or design of your choice, on top of Super Magnetic Paint. We recommend you choose a thin product to go on top, as a thicker / deeper topcoat might affect magnetic performance.

      Are there different sizes?

      Super Magnetic Paint is available in a 2.5L tin weighing 6Kg. This will cover an area of 5 sq. metre (53 sq. feet) with 4 coats.
    • Kit Contents

      Super Magnetic Paint 5m² / 53ft² kit includes: Super Magnetic Paint, 2 Smart Neo Magnets, Application Guide.

    • Safety

      Do I need to wear personal protective equipment?

      Gloves should be used when applying all Smarter Surfaces products. In addition, safety glasses should be worn. As with any painting process, ensure the room is ventilated.
      Full health & safety guidelines are printed on the label of every Smarter Surfaces product. Please read these before application.

      Does Super Magnetic Paint affect WIFI signals?

      No, WIFI works as normal when surrounded by our magnetic paints and plaster.

      Does magnetic paint affect pacemakers?

      No, pacemakers will work as normal when surrounded by our magnetic paints and plaster.

      Can I apply magnetic paint around heaters?

      Yes, our paint works as usual when situated near heaters.
    • Combine With

      How can I make a magnetic whiteboard wall?

      You can layer our products to add more functionality to your surface. To discover all the products you can combine with our Super Magnetic Paint to add more functionality to your surface, click here.


  • Projector Paints

    Smart Projector Paints Questions & Top Tips


    Welcome to the FAQs for Smart Projector Paints, including Smart Projector Paint Pro, Smart Projector Paint and Smart Projector Paint Contrast. Below we have outlined the answers to the most commonly asked questions for these products.


    • How To Apply Projector Paint

      You can apply any of our Projector Paint using a brush, a roller or a spray. Apply Projector Paint or Projector Paint Pro over a white primed or previously coated white surface. Roller application with a smooth roller such as mohair or foam is recommended.


      How do I apply Smart Projector Paints?


    • Priming & Sealing

      Do I need to prime the surface before applying Smart Projector Paints?

      We recommend applying Smart Projector Paints onto a previously primed or painted surface. If applying onto an uncoated surface, use a white water based primer, such as Smart White Primer, to prepare the surface with two coats.

    • Suitable Surfaces

      What surfaces can Smart Projector Paints be applied to?

      Smart Projector Paints are suitable for use on plaster, wall boards, wood, metal, concrete, glass and plastic. It is essential to prime the surface first with Smart White Primer or any good quality water based white primer when applying Smart Projector Paint or Smart Projector Paint Pro. For indoor use only.


    • How To Use Projector Paint

      Once applied to your wall, our Projector Paints are ready for use as a projection surface. Simply set up your projector as needed and aim towards the painted wall. Smart Projector Paints can be used with most projectors, including interactive projectors.

      Smart Projector Paints are suitable for use on plaster, wall boards, wood, metal, and concrete, for indoor use only.

      Which Projection Product should I choose?

      Choose Smart Projector Paint Pro for high performance projection in an office or learning environment.
      Choose Smart Projector Paint Contrast for gaming, home theatre, movies or high contrast projection.
      Choose Smart Projector Paint for day to day projection with standard projection equipment.
      Choose Smart 2-in-1 Wallcovering: Projector and Dry Erase for dual functionality.

      Can Smart Projector Paints be used as a dry erase surface?

      Smart Projector Paints cannot be used as a dry erase surface. If you're looking to get a surface with both whiteboard and projector functionalities, check out Smart 2-in-1 Wallcovering (Projector & Dry Erase) .

      What is the gain value of Smarter Surfaces projection paints?

      The gain value of Smart Projector Paints is as follows.
      Smart Projector Paint Pro has a gain value of 1.1 at a viewing angle of 140. It is our best performing projection product.
      Smart Projector Paint has a gain value of 1.0 at a viewing angle of 140.
      Smart Projector Paint Contrast has a gain value of 0.1 at a viewing angle of 120.



    • Projectors

      What type of projectors can be used with Smart Projector Paints?

      Smart Projector Paints are suitable for use with most projectors, including interactive projectors.

      What is the recommended lighting to use along Smart Projector Paints?

      The recommended lighting to use alongside Smart Projector Paints can be found below.
      With Smart Projector Paint Pro and Smart Projector Paint, we recommend using reduced ambient lighting.
      With Smart Projector Paint Contrast, we recommend using low ambient lighting.

      How much light do Smart Projector Paints reflect at an angle of 90 degrees?

      Smart Projector Paint Pro reflects 7.8mW.
      Smart Projector Paint reflects 7.4mW.
      Smart Projector Paint Contrast reflects 1mW.
    • Product Range

      Are there different sizes?

      Smart Projector Paints are available in 750ml tins and it covers an area of 6 sq. meters (65 sq. feet) with two coats.

      What colour will my wall be after applying Smart Projector Paints?

      Projector Paint Pro and Projector Paint are available in white (RAL 9003) and after application the wall will have a white finish.
      Smart Projector Paint Contrast is available in dark grey (RAL 7046) and after application the wall will have a dark grey finish.
    • Kit Contents

      Smart Projector Paint Pro and Smart Projector Paint come ready to use in a 750ml tin. Each tin covers an area of 6m² / 65ft² with two coats.


      Smart Projector Paint Contrast comes in a two tin system, one base coat and one top coat. Each comes ready to use in a 750ml tin and each tin covers an area of 6m² / 65ft² with two coats. Both tins must be installed in order for your surface to work correctly.

    • Safety

      What safety points should be considered?

      • In case of contact with skin, rinse skin with warm soapy water
      • In case of contact with eyes, thoroughly rinse with clean water and seek medical advice
      • Keep out of reach of children
      • Ensure room is adequately ventilated during application and drying
      • Contains max 12 g/l VOC (EU limit value for this product is 30 g/l (2010))




  • Magnetic Digital Print Base

    Smart Magnetic Digital Print Base Questions & Top Tips


    Welcome to the FAQs for Smarter Surfaces' Smart Magnetic Digital Print Base. Below we have outlined the answers to the most commonly asked questions. 


    • How To Apply Magnetic Digital Print Base

      Apply one generous coat of Vinyl Over Vinyl adhesive to the wall with a roller. Use a brush for the edges. Ensure the entire surface has a generous amount of adhesive, then apply just like a normal wallcovering.



    • Priming & Sealing

      Do I need to prime the surface beforehand?

      Primers are not normally required.
    • Suitable Surfaces

      Can any digital print equipment print onto Smart Magnetic Digital Print Base?

      This is a white matt magnetic print film designed for use with most large format inkjet printers, using water based dye, pigment or latex inks.
      Learn more about printer compatibility here.
    • How To Use Magnetic Digital Print Base

      Add magnetic functionality to digital wall prints, posters, banners, Point of Sale material, exhibition prints and displays with this base material.

      Use with neodymium magnets or strong rare earth magnets only.


      Interested in a combined surface with both magnetic and whiteboard functionality? Apply just one coat of our award-winning whiteboard paint in a transparent finish, or choose Smart Office Film: Dry Erase (Clear).

    • Magnets

      What type of magnets can be used with Smart Magnetic Digital Print Base?

      Neodymium or rare earth magnets should be used. Check out our Smart Neo Magnets here.
      Note: ordinary household magnets are not suitable.
    • Product Range

      What are the dimension of this base material for digital printers?

      Smart Magnetic Digital Print Base comes in a 10m coverage roll with dimensions of 8.25m x 1.22m.
      Digital print company can place custom orders to a maximum width of 1.22m or 48" and to maximum lengths of upto 500m.
    • Kit Contents

      Smart Magnetic Digital Print Base, 2 x Smart Neo Magnets.